Cancellation by the customer
In case of a contract resignation up to one day before claim
of our accompanying service no costs are incrred by you. Already
made deposits are refunded.
If the contract is cancelled within 24 hours before the engagement,
the deposit is non-refundable as a cost has already been incurred
by Caprice. Should travel expenses have already been incurred,
they will not be refunded. Caprice tries hard to make sure
that flight and rail tickets not be wasted.
Cancellation by Caprice Escort
Caprice Escort tries to ensure the fulfillment of the agreed
contract to the best of its ability and to the fullest satisfaction
of the customer.
In the case that the booked Escort is unable to perform the
agreed services, i.e., illness, accident, or other serious
incidents, Caprice will suggest a substitute Escort. The customer
has the right to reject this subsitution. In this case, if
no costs have resulted, then no direct claims will be made.
Caprice Escort and every Escort can withdraw from the performance
of a service if the service is dangerous to either the customer
or the Escort. This concerns cases such as drunkenness (alcohol
or drugs), power intimidation, not agreed upon services or
a neglected appearance. If the customer changes the agreed
meeting place of the service (hotel) without consulting the
agency, if a delay of more than 30 minutes is made, if demanded
payments were not paid, if the customer has booked the companion
for only sexual services and has deceived the agency of his
true intentions, the customer will not be reimbursed by Caprice
Escort. Caprice Escort reserves the right to assert its own
compensation claims in regard to resulting travel costs, fees,
communication charges and other costs such as advertisement
and treatment.
In case of that the customer has already made a deposit we
withhold this deposit as a substitute of our expenditures.
Caprice Escort can withdraw at anytime based onthe influence
of a higher power. The customer is also entitled to this right.
In extreme cases, such as natural phenomena, terrorist attacks,
etc, a higher power will prevail.
Caprice Escort will refund any deposits immediately to the
customer, however they are entitled an adequate compensation
for services rendered up to that point in time. |